{"id":1168,"date":"2024-05-07T09:58:55","date_gmt":"2024-05-07T07:58:55","guid":{"rendered":"https:\/\/www.speeder.com.pl\/?page_id=1168"},"modified":"2024-12-18T10:33:05","modified_gmt":"2024-12-18T09:33:05","slug":"novatec-warranty-repairs","status":"publish","type":"page","link":"https:\/\/www.speeder.com.pl\/en\/novatec-warranty-repairs\/","title":{"rendered":"NOVATEC warranty repairs"},"content":{"rendered":"\n<div class=\"wp-block-group container pt-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-heading\">\n<h2 class=\"wp-block-heading\">What is the NOVATEC warranty procedure?<\/h2>\n<\/div>\n\n\n<div class=\"container\">\n\n    <ul class=\"timeline\">\n               <li class=\"timeline-inverted\">\n          <div class=\"timeline-badge warning\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M0 256a256 256 0 1 1 512 0A256 256 0 1 1 0 256zM268 131.2c-7.4-4.3-16.5-4.3-24-.1l-56 32c-11.5 6.6-15.5 21.2-8.9 32.7s21.2 15.5 32.7 8.9L232 193.4 232 336l-40 0c-13.3 0-24 10.7-24 24s10.7 24 24 24l64 0 64 0c13.3 0 24-10.7 24-24s-10.7-24-24-24l-40 0 0-184c0-8.6-4.6-16.5-12-20.8z\"\/><\/svg><\/div>\n          <div class=\"timeline-panel\">\n            <div class=\"timeline-heading\">\n              <h4 class=\"timeline-title\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M32 480L32 32l160 0 0 144 0 16 16 0 144 0 0 288L32 480zM224 37.3L346.7 160 224 160l0-122.7zM232 0L32 0 0 0 0 32 0 480l0 32 32 0 320 0 32 0 0-32 0-328L232 0zM64 64l0 32 16 0 64 0 16 0 0-32-16 0L80 64 64 64zm0 64l0 32 16 0 64 0 16 0 0-32-16 0-64 0-16 0zM224 448l16 0 64 0 16 0 0-32-16 0-64 0-16 0 0 32zm64-112L96 336l0-64 192 0 0 64zM96 240l-32 0 0 32 0 64 0 32 32 0 192 0 32 0 0-32 0-64 0-32-32 0L96 240z\"\/><\/svg> Complete the application form<\/h4>\n            <\/div>\n            <div class=\"timeline-body\">\n              <p>Complete and submit the application form. Warranty repair is possible for up to 2 years from the date of purchase.<\/p>\n<a href=\"https:\/\/www.speeder.com.pl\/kontakt\/\" role=\"button\" class=\"btn btn-przycisk mt-2\">Formularz zg\u0142oszeniowy<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M438.6 278.6c12.5-12.5 12.5-32.8 0-45.3l-160-160c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L338.8 224 32 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l306.7 0L233.4 393.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0l160-160z\"><\/path><\/svg><\/a>\n            <\/div>\n          <\/div>\n        <\/li>\n        <li class=\"timeline-inverted\">\n          <div class=\"timeline-badge warning\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM222.7 184.7l-24.2 18.4c-10.5 8-25.6 6-33.6-4.5s-6-25.6 4.5-33.6l24.2-18.4c15.8-12 35.2-18.4 55.1-18.1l3.4 .1c46.5 .7 83.8 38.6 83.8 85.1c0 23.5-9.7 46-26.9 62.1L244.7 336l83.3 0c13.3 0 24 10.7 24 24s-10.7 24-24 24l-144 0c-9.8 0-18.7-6-22.3-15.2s-1.3-19.6 5.9-26.3L276.3 240.6c7.5-7 11.7-16.8 11.7-27.1c0-20.3-16.3-36.8-36.6-37.1l-3.4-.1c-9.1-.1-18 2.8-25.3 8.3z\"\/><\/svg><\/div>\n          <div class=\"timeline-panel\">\n            <div class=\"timeline-heading\">\n              <h4 class=\"timeline-title\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M352 32l21.3 64L464 96l48 0 0 48 0 288 0 48-48 0L48 480 0 480l0-48L0 144 0 96l48 0 90.7 0L160 32l192 0zm21.3 112l-34.6 0-10.9-32.8L317.4 80 194.6 80l-10.4 31.2L173.3 144l-34.6 0L48 144l0 288 416 0 0-288-90.7 0zM256 176a112 112 0 1 1 0 224 112 112 0 1 1 0-224zm64 112a64 64 0 1 0 -128 0 64 64 0 1 0 128 0z\"\/><\/svg> Take photos or video of the fault<\/h4>\n            <\/div>\n            <div class=\"timeline-body\">\n              <p>Record a video or take a photo illustrating the fault. Send the prepared materials by e-mail to: Serwis@speeder.com.pl. In the subject, enter the application number received when completing the form. Please also attach a photo or scan of your proof of purchase to your email.<\/p>\n            <\/div>\n          <\/div>\n        <\/li>\n\t\t\n\t\t <li class=\"timeline-inverted\">\n          <div class=\"timeline-badge warning\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM184 128l128 0c9.9 0 18.8 6.1 22.4 15.3s1.1 19.7-6.2 26.4l-50.8 46.5c41.9 4.8 74.6 40.4 74.6 83.6c0 46.5-37.7 84.2-84.2 84.2L240 384c-30.1 0-58.1-15.6-73.9-41.2l-2.6-4.2c-7-11.3-3.5-26.1 7.8-33s26.1-3.5 33 7.8l2.6 4.2c7.1 11.5 19.6 18.4 33 18.4l27.8 0c20 0 36.2-16.2 36.2-36.2c0-20.1-16.3-36.3-36.4-36.2l-51.5 .3c-9.9 .1-18.9-6-22.5-15.2s-1.2-19.8 6.1-26.5L250.3 176 184 176c-13.3 0-24-10.7-24-24s10.7-24 24-24z\"\/><\/svg><\/div>\n          <div class=\"timeline-panel\">\n            <div class=\"timeline-heading\">\n              <h4 class=\"timeline-title\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M343.5 384L448 384c17.7 0 32-14.3 32-32l0-288c0-17.7-14.3-32-32-32L64 32C46.3 32 32 46.3 32 64l0 288c0 17.7 14.3 32 32 32l104.5 0c9.5 0 18.5 4.2 24.6 11.5L256 471l62.9-75.5C325 388.2 334 384 343.5 384zM268.3 485.7s0 0 0 0L256 496l12.3-10.2s0 0 0 0zM168.5 416L64 416c-35.3 0-64-28.7-64-64L0 64C0 28.7 28.7 0 64 0L448 0c35.3 0 64 28.7 64 64l0 288c0 35.3-28.7 64-64 64l-104.5 0-75.2 90.2c-3 3.6-7.5 5.8-12.3 5.8s-9.3-2.1-12.3-5.8L168.5 416z\"\/><\/svg> Contact from the service<\/h4>\n            <\/div>\n            <div class=\"timeline-body\">\n              <p class=\"mb-3\">We will contact you within 2 business days with further instructions.<\/p>\n\n\n<table>\n    <thead>\n        <tr>\n            <th>If the goods are not suitable for repair<\/th>\n            <th>If the goods are repairable<\/th>\n        <\/tr>\n    <\/thead>\n    <tbody>\n        <tr>\n            <td data-label=\"If the goods are not suitable for repair\">\n                <strong>Exchange<\/strong><br>\n               If the product cannot be repaired, we will replace it with a new one.<br><br>\n                <strong>Refund<\/strong><br>\n              If it is not possible to repair and replace the product with a new one, we will refund the money.\n            <\/td>\n            <td data-label=\"If the goods are repairable\">\n                <strong>Send<\/strong><br>\n               We will contact you to send the package.\n            <\/td>\n        <\/tr>\n    <\/tbody>\n<\/table>\n\n            <\/div>\n          <\/div>\n        <\/li>\n\t\t\n\t\t <li class=\"timeline-inverted\">\n          <div class=\"timeline-badge warning\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M0 256a256 256 0 1 1 512 0A256 256 0 1 1 0 256zM223.6 129.2c-12.6-4.2-26.2 2.6-30.4 15.2l-48 144c-2.4 7.3-1.2 15.4 3.3 21.6s11.8 10 19.5 10l104 0 0 40c0 13.3 10.7 24 24 24s24-10.7 24-24l0-40 8 0c13.3 0 24-10.7 24-24s-10.7-24-24-24l-8 0 0-56c0-13.3-10.7-24-24-24s-24 10.7-24 24l0 56-70.7 0 37.5-112.4c4.2-12.6-2.6-26.2-15.2-30.4z\"\/><\/svg><\/div>\n          <div class=\"timeline-panel\">\n            <div class=\"timeline-heading\">\n              <h4 class=\"timeline-title\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Free 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license\/free Copyright 2024 Fonticons, Inc.--><path d=\"M78.6 5C69.1-2.4 55.6-1.5 47 7L7 47c-8.5 8.5-9.4 22-2.1 31.6l80 104c4.5 5.9 11.6 9.4 19 9.4l54.1 0 109 109c-14.7 29-10 65.4 14.3 89.6l112 112c12.5 12.5 32.8 12.5 45.3 0l64-64c12.5-12.5 12.5-32.8 0-45.3l-112-112c-24.2-24.2-60.6-29-89.6-14.3l-109-109 0-54.1c0-7.5-3.5-14.5-9.4-19L78.6 5zM19.9 396.1C7.2 408.8 0 426.1 0 444.1C0 481.6 30.4 512 67.9 512c18 0 35.3-7.2 48-19.9L233.7 374.3c-7.8-20.9-9-43.6-3.6-65.1l-61.7-61.7L19.9 396.1zM512 144c0-10.5-1.1-20.7-3.2-30.5c-2.4-11.2-16.1-14.1-24.2-6l-63.9 63.9c-3 3-7.1 4.7-11.3 4.7L352 176c-8.8 0-16-7.2-16-16l0-57.4c0-4.2 1.7-8.3 4.7-11.3l63.9-63.9c8.1-8.1 5.2-21.8-6-24.2C388.7 1.1 378.5 0 368 0C288.5 0 224 64.5 224 144l0 .8 85.3 85.3c36-9.1 75.8 .5 104 28.7L429 274.5c49-23 83-72.8 83-130.5zM56 432a24 24 0 1 1 48 0 24 24 0 1 1 -48 0z\"\/><\/svg> Expertise<\/h4>\n            <\/div>\n            <div class=\"timeline-body\">\n              <p>After completing the expert opinion, we will issue a decision and inform you about it by e-mail.<\/p>\n            <\/div>\n          <\/div>\n        <\/li>\n    <\/ul>\n<\/div>\n\n\n<style>\n.timeline {\n    list-style: none;\n    padding: 20px 0 20px;\n    position: relative;\n}\n\n.timeline:before {\n  top: 0;\n  bottom: 0;\n  position: absolute;\n  content: \" \";\n  width: 3px;\n  background-color: #eeeeee;\n \n  margin-left: -1.5px;\n}\n\n.timeline > li {\n  margin-bottom: 20px;\n  position: relative;\n}\n\n.timeline > li:before,\n.timeline > li:after {\n  content: \" \";\n  display: table;\n}\n\n.timeline > li:after {\n  clear: both;\n}\n\n.timeline > li:before,\n.timeline > li:after {\n  content: \" \";\n  display: table;\n}\n\n.timeline > li:after {\n  clear: both;\n}\n\n.timeline > li > .timeline-panel {\n\n  float: left;\n \n  border-radius: 2px;\n  padding: 20px;\n  position: relative;\n\n}\n\n\n\n.timeline > li > .timeline-panel:after {\n  position: absolute;\n  top: 27px;\n  right: -14px;\n  display: inline-block;\n  border-top: 14px solid transparent;\n  border-left: 14px solid #fff;\n  border-right: 0 solid #fff;\n  border-bottom: 14px solid transparent;\n  content: \" \";\n}\n\n.timeline > li > .timeline-badge {\n  color: #fff;\n  width: 50px;\n  height: 50px;\n  line-height: 50px;\n  font-size: 1.4em;\n  text-align: center;\n  position: absolute;\n  top: 16px;\n\n  margin-left: -25px;\n\n  z-index: 100;\n  border-top-right-radius: 50%;\n  border-top-left-radius: 50%;\n  border-bottom-right-radius: 50%;\n  border-bottom-left-radius: 50%;\n}\n\n.timeline > li.timeline-inverted > .timeline-panel {\nwidth: 95%;\nmargin-left:55px;\n}\n\n.timeline > li.timeline-inverted > .timeline-panel:before {\n  border-left-width: 0;\n  border-right-width: 15px;\n  left: -15px;\n  right: auto;\n}\n\n.timeline > li.timeline-inverted > .timeline-panel:after {\n  border-left-width: 0;\n  border-right-width: 14px;\n  left: -14px;\n  right: auto;\n}\n\n.timeline-badge.info {\n    background-color: #5bc0de !important;\n}\n\n.timeline-title {\n    margin-top: 0;\n    color: inherit;\n}\n\n.timeline-body > p,\n.timeline-body > ul {\n    margin-bottom: 0;\n}\n\n.timeline-body > p + p {\n  margin-top: 5px;\n}\n\n@media (max-width: 767px) {\n  ul.timeline:before {\n    left: 40px;\n  }\n\n    ul.timeline > li > .timeline-panel {\n        width: calc(100% - 90px);\n        width: -moz-calc(100% - 90px);\n        width: -webkit-calc(100% - 90px);\n    }\n\n    ul.timeline > li > .timeline-badge {\n        left: -16px;\n        margin-left: 0;\n        top: 4px;\n    }\n\n    ul.timeline > li > .timeline-panel {\n        float: right;\n    }\nh4.timeline-title {\n    font-size: 14px !important;\n}\n\n.timeline-body > p, .timeline-body > ul {\n    margin-bottom: 0;\n    font-size: 12px;\n    line-height: 21px;\n}\n\n.timeline-panel {\n    padding-left: 50px !important;\n}\n        ul.timeline > li > .timeline-panel:before {\n            border-left-width: 0;\n            border-right-width: 15px;\n            left: -15px;\n            right: auto;\n        }\n\n        ul.timeline > li > .timeline-panel:after {\n            border-left-width: 0;\n            border-right-width: 14px;\n            left: -14px;\n            right: auto;\n        }\n}\n\n.timeline-badge.warning svg {\n    fill: #EF9351;\nwidth: 32px;\n    background: #fff;\n}\n\nh4.timeline-title {\n    font-size: 18px;\n}\n\nh4.timeline-title svg {\n    width: 23px;\n    margin-top: -5px;\n    margin-right: 5px;\n    fill: #0452C4;\n}\nul.timeline {\n    margin-left: 0px;\n}\n    table {\n            width: 100%;\n            border-collapse: collapse;\n            table-layout: fixed; \/* Wymusza r\u00f3wn\u0105 szeroko\u015b\u0107 kolumn *\/\n        }\n\n        th, td {\n            border: 1px solid #ddd;\n            padding: 16px;\n            width: 50%; \/* Ka\u017cda kolumna zajmuje 50% szeroko\u015bci *\/\n            word-wrap: break-word; \/* Zapobiega przepe\u0142nianiu tekstu *\/\n        }\n\n        th {\n            background-color: #f2f2f2;\n            text-align: left;\n        }\n\n        @media (max-width: 600px) {\n            table, thead, tbody, th, td, tr {\n                display: block;\n            }\n\n            th, td {\n                display: flex;\n                justify-content: space-between;\n                padding: 10px;\n                border: none;\n                border-bottom: 1px solid #ddd;\n            }\n\n            td {\n                display: block;\n                text-align: left;\n                width: 100%; \/* Kolumny staj\u0105 si\u0119 pe\u0142nej szeroko\u015bci na mobilnych urz\u0105dzeniach *\/\n            }\n        }\n\n<\/style>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What is the NOVATEC warranty procedure? Complete the application form Complete and submit the application form. Warranty repair is possible for up to 2 years from the date of purchase. Formularz zg\u0142oszeniowy Take photos or video of the fault Record a video or take a photo illustrating the fault. Send the prepared materials by e-mail [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1168","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/pages\/1168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/comments?post=1168"}],"version-history":[{"count":6,"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/pages\/1168\/revisions"}],"predecessor-version":[{"id":1234,"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/pages\/1168\/revisions\/1234"}],"wp:attachment":[{"href":"https:\/\/www.speeder.com.pl\/en\/wp-json\/wp\/v2\/media?parent=1168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}